Our Story
Our Journey
Rooted in family values.
Driven by passion and purpose.
Committed to lasting guest experiences.
Scalzo Hospitality is a third-generation, family-owned hospitality company built on the entrepreneurial spirit of our founder, Carmen Scalzo. In the 1950s, Carmen launched his hospitality business with vision and grit—building three hotels in Sacramento before expanding to Anaheim, California, where he developed three more properties along Harbor Boulevard, just as Walt Disney opened the gates to Disneyland. His instinct for location, innovation, and warm guest service laid the foundation for a family legacy that continues to shape our company today.
But Carmen’s success took a toll on his health. When the Park Vue Inn opened in 1962, he leased the business, hoping to slow down. Unfortunately, his lifestyle change came too late. Carmen passed away just a few months later.
After partnering with a hotel management company for three decades, Carmen’s daughters—Patricia Durand, Grace Lindsay, and Marie Baird—stepped in to return the business to its roots and play a more active ownership role. Within just a few years, the business became a true multigenerational family affair, with several of Carmen’s grandchildren helping lead sales, revenue management, finance, and strategic growth. Under the leadership of Patricia’s sons, Paul Durand (CEO) and Patrick Durand (CFO), Scalzo Hospitality developed, acquired, renovated, and rebranded numerous hotels and restaurants, including franchise partnerships with Marriott International.
Today, Carmen’s legacy has entered a new chapter. President and COO Ryan Haas is the first non-family member to step into a top leadership role, marking an important milestone in Scalzo Hospitality’s continued growth and transformation.
Carmen believed that hospitality rooted in values and committed to guest experiences would be remarkable. More than seventy years after he started our family’s journey, we are so committed to that legacy that we’ve made it our promise.
Scalzo Hospitality is Remarkable Hospitality.
Testimonial
“I couldn’t think of a better partner.”
Dave Faust
CEO of Platinum Bank
Our Team

Paul C. Durand
Chairman and Visionary

Paul Durand
Chairman and Visionary
Paul is a seasoned hospitality veteran with over 25 years of industry experience and more than two decades of leading Scalzo Hospitality—the hotel business his grandfather, Carmen Scalzo, started in the 1950s.
As Scalzo’s impassioned Chairman and Visionary, Paul is responsible for carrying his family’s proud legacy forward while helping to ensure the business is not just well-positioned for the next 5-10 years, but for long-term multigenerational success. While the team executes Scalzo’s strategic plan, Paul focuses on the company’s long-term vision, stewardship of the family legacy, and staying ahead of an industry that’s constantly evolving.
Known for his hands-on leadership and ability to deliver under pressure—to “land the plane” as the experienced pilot likes to say—Paul excels at aligning teams around a clear vision and driving measurable outcomes. His steadfast commitment to the company’s core values of People First, Consistency, Pride, Ownership, and Transformation played a vital role in building Scalzo’s thriving culture and transformational hotel management process. His visionary leadership continues to inspire and motivate the company today.

Ryan Haas
President and Chief Operating Officer

Ryan Haas
President and Chief Operating Officer
Ryan is the first non-family executive to step into the top leadership role at Scalzo Hospitality, marking a significant milestone in the company’s continued growth and transformation.
With more than 25 years in hospitality—over two decades of which in leadership roles—Ryan brings deep expertise in hotel operations, rebranding, development, sales strategy, and large-scale project management. He understands the hospitality business at the granular level and has spent the past decade at Scalzo assembling great teams and setting them up for success. Ryan is a disciplined, hands-on leader who lives our core values—People First, Consistency, Pride, Ownership, and Transformation—and inspires others to do the same.
As President and Chief Operating Officer of Scalzo Hospitality, Ryan is a driving force behind operational excellence and ownership-aligned outcomes. He leads our executive team, guiding the company toward our strategic goals.
Ryan joined Scalzo Hospitality in 2015 as Director of Food and Beverage at Delta Hotels by Marriott Minneapolis Northeast. In this role, he helped manage the conversion from Ramada Plaza to Delta Hotels by Marriott and led the successful launch of the Twin Cities 400 Tavern. Ryan has taken on some of the most complex operational challenges in our portfolio—from sales and marketing leadership to property-level general management to company-wide operations. In 2023, he was appointed General Manager of Delta Hotels by Marriott Minneapolis Northeast and Chief Operating Officer of Scalzo Hospitality. Throughout his tenure, Ryan has embodied Scalzo’s commitment to transformational leadership, long-term thinking, and operational excellence.

Patrick Durand
Chief Financial Officer

Patrick Durand
Chief Financial Officer
Patrick is a disciplined, data-driven financial expert with over two decades of leadership in hospitality finance, operations, and strategic development. A certified accountant and the grandson of company founder Carmen Scalzo, he has played a central role in hotel acquisitions, asset repositioning, and franchise brand development as Scalzo Hospitality has grown and evolved.
Patrick has served as Chief Financial Officer of Scalzo Hospitality since 2003, leveraging his analytical precision, sound judgment, and grounded leadership to help steward the family legacy through the Great Recession and the Pandemic—earning him a reputation for wisdom, foresight, and resilience. Today, he oversees our growing portfolio of properties, delivering consistent returns to ownership while identifying meaningful opportunities for long-term value creation.
Known for his ability to accurately assess hotel potential, drive property improvement strategies, and create sustainable financial models that withstand market volatility, Patrick ensures that our properties—whether owned or managed—perform well and create lasting value.

Brian DeRose
Director West Coast Operations

Brian DeRose
Director West Coast Operations
Brian is a seasoned hospitality leader and a Certified Hotel Administrator with nearly two decades of industry experience. With a keen eye for design and his finger on the pulse of the latest hospitality trends, he’s passionate about building strong brand identities and elevated guest experiences backed by high-performing teams. His hands-on, supportive, and results-focused leadership has driven sustainable growth at our California properties for years.
As Director of West Coast Operations and General Manager of the Park Vue Inn, Brian oversees the day-to-day operations of the Park Vue Inn and Cold Stone Creamery. These demanding, high-traffic properties across from Disneyland require efficient management and a consistent guest experience to stand out in a competitive market. For years, Brian has ensured that Park Vue is one of the best places to stay for a family Disney vacation, with a high repeat business rate to show for it.
Brian joined Scalzo Hospitality in 2010 as Assistant Manager of the Park Vue Inn and was promoted to General Manager in 2012. He oversees full hotel operations, sales & marketing, and P&L performance. Over the past 16+ years, he has managed multiple remodels and room refreshes, including the Park Vue tower that is now an unmistakable landmark for guests entering and exiting Disneyland. Under his leadership, the Park Vue Inn has become the benchmark for our promise of Remarkable Hospitality.

Lindsey Lundgren
Director of Operations

Lindsey Lundgren
Director of Operations
Lindsey is a high-impact leader and operations specialist with a well-rounded background in rooms, food & beverage, and full-hotel operations. She brings both detail-focused execution and big-picture vision to the team—ensuring Scalzo delivers excellence at every step of the guest journey.
As Director of Operations for Delta Hotels by Marriott Minneapolis Northeast and Corporate Director of Operations for Scalzo Hospitality, Lindsey leads operational performance, financial results, and guest experience initiatives at the Delta property while supporting company-wide operational strategy and growth across Scalzo’s portfolio. Her expertise helps us implement scalable systems, strengthen operational consistency, and prepare the organization for continued growth as new properties are added to the portfolio.
Lindsay joined Scalzo Hospitality in 2015 and quickly became one of our most dynamic and trusted leaders. She played a key role in the successful opening of the Delta Hotels by Marriott Minneapolis Northeast in 2018. She progressed through multiple leadership roles, including Front Office Manager, Director of Outlets, and Assistant General Manager. Known for leading by example and building high-performance teams rooted in accountability, Lindsey is a real driving force behind Scalzo’s operational efficiency and ability to deliver exceptional guest experiences. Her leadership style is a perfect fit for our EOS-driven process.

Chris Bennett
Director of Corporate Strategy

Chris Bennett
Director of Corporate Strategy
Chris began his hospitality career at age 15 in a small-town Minnesota kitchen. After culinary school in Chicago and two Hospitality Management degrees from Roosevelt University and the University of Las Vegas, he spent a decade sharpening his leadership skills on the Las Vegas Strip, including time at the MGM Grand, The Palazzo, and Aria, and working alongside culinary legends such as Michael Mina, Tom Colicchio, and Wolfgang Puck.
Chris joined Scalzo Hospitality in 2017 as General Manager of the Twin Cities 400 Tavern in Northeast Minneapolis, playing a pivotal role in shaping the independent restaurant’s concept, team, and guest experience, and leading the grand opening. He was also part of the team that successfully launched the Delta Hotels by Marriott Minneapolis Northeast. In 2024, Chris became Scalzo’s Director of Food and Beverage before being promoted to his current role in 2026.
Known for his direct and crisp leadership style, Chris brings clarity, accountability, and high standards to his exceptional high-performance teams. After decades in guest service, he has a knack for making every guest feel like a VIP—and for reminding us every day what Remarkable Hospitality really means.

Ray Davis
Corporate Controller

Ray Davis
Corporate Controller
Ray serves as Scalzo’s Corporate Controller and has been a key member of our executive team for more than a decade. With over 30 years of hospitality experience, Ray brings unmatched financial expertise and institutional knowledge to the organization. An Army Veteran, his journey from dish pit to executive suite is a testament to discipline, adaptability, and lifelong learning.
Ray began his hospitality career in 1989 and advanced through roles in food and beverage, night audit, and hotel operations before discovering his passion for finance. Today, his expertise in financial reporting, strategic planning, and internal controls is essential to our hotel management process. Known for his analytical mind and commitment to accuracy, accountability, and transparency, Ray’s leadership plays a critical role in driving departmental profitability and aligning financial operations with ownership objectives.

Alex Miller
Director of Business Development

Alex Miller
Director of Business Development
Alex is the first fourth-generation Scalzo to join our team. With a background in outside sales and real estate, he brings entrepreneurial business acumen and a sharp eye for opportunity to Scalzo Hospitality. Known for his ownership mindset, high professional standards, and ability to lead with energy and focus, Alex takes a results-driven approach bolstered by a genuine passion for building on his great-grandfather’s legacy.
As Scalzo’s Director of Business Development, Alex plays a key role in driving growth through strategic partnerships, market expansion, and revenue development. He embodies our unique value proposition, blending family tradition and ownership with innovation and execution, leveraging both data and relationships to build lasting value.
Alex describes his path to hospitality as “unconventional”—starting with a degree in Mechanical Engineering, followed by many years in technical product management and engineering sales. But these roles taught him how to solve complex problems, manage P&Ls, and build long-term client relationships. Today, he’s leveraging those skills to drive our expansion and growth in third-party management. We now can’t imagine Scalzo Hospitality without him.

Matt Baird
Director of Communications

Matt Baird
Matt is a detail-oriented wordsmith and strategic storyteller with a knack for turning conversations into compelling content and words into sharp messages. With more than 20 years of experience as a communications professional—including running his own freelance business—he brings a strong background in corporate communications, content marketing, and brand storytelling, paired with an entrepreneurial mindset and an outcome-driven approach.
As Fractional Director of Communications at Scalzo Hospitality, Matt supports the leadership team as an embedded partner across strategic communications and brand development. Alongside driving Scalzo’s brand and communications initiatives, he helps shape clear, compelling narratives and pre-sales collateral—for both Scalzo and our partners.
A third-generation member of the Scalzo family, Matt is deeply committed to his grandfather’s legacy and the company’s long-term, multigenerational vision. Based in Germany, Matt works closely with the Minneapolis-based team to ensure clarity, consistency, and strategic alignment across all external touchpoints.
Scalzo =
Experience You Can Count On
We are your trusted hospitality partner with a legacy of performance, hands-on leadership, and owner-minded strategy. Connect with Scalzo Hospitality—we’re ready to help your property reach its full potential.